Help before I lose my mind!!! I’m logging in as normal, and the dashboard I’m seeing is totally different.
My business name is at the top, then I’m seeing an Accounts Control Panel which has 3 tabs - unpaid invoices, paid invoices, and estimates.
Normally I see a full dashboard with my invoices, I can create an invoice, there’s a graph which shows paid and outstanding payments…I’m so confused! I’ve logged out and in again, tried resetting the password, but it’s still going back to this really basic looking dashboard…Help!
This happens if you accidentally create a client login using the same email address as your main admin or team member login - the client login wins over the admin one (so you can’t accidentally grant one of your customers full access to your accounts) so you’re now just seeing the client portal.
I thought @QFSupport had put a check in to prevent this from happening but apparently not (or at least, not on every possible route), but they should be able to reset it for you.
OK - thanks so much for the explanation! fingers crossed they see your tag and reset for me!
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