I’m new to QuickFile and have just purchased a Yodlee Bank Feed subscription. I’ve verified that it is shown as ‘active’. I am trying to link to a Lloyds Business Account, but repeatedly receive the error message below. I’m certain that my bank logon details are being entered correctly and that I have no issues logging into my online banking separately.
Does anyone have any suggestions for a resolution or are there any known issues with the Yodlee/Lloyds feeds?
Yes this message appears when trying to connect for first time. I am 99.9% certain i have entered correct details 99.9% of the attempts.
Would it be worth trying to reset password for internet banking? then trying again
Hi Sam, it was when logging on for the first time that it kept failing for me too. Not sure what worked in the end - I logged out of everything, waited for a few hours, tried again at a quiet time, entering my Lloyds online Customer ID, password, checking the ‘memorable word’ drop down and entering my memorable word. Didn’t seem to be any particular reason for the initial repeated failed attempts. I suspect a Lloyds issue rather than a Yodlee one! Hope you get it working. Cheers, Jonathan.