Yodlee setup showing a blank screen

I have been trying to connect but only get a blank white pop up box when I click on activate bank feeds. Initially I got QF’s t&C to agree to which i have agreed.

Where am I going wrong?

thanks

Hi @Sameera

Just to confirm:

  • You’ve selected More Options and then Activate Bank Feed
  • Agreed to Yodlee’s terms and conditions
  • The pop up goes white, and nothing else loads.

Is that correct?

yes indeed. thank you

Thanks for confirming - I’ve managed to replicate this and have asked someone to look into this.

[Update]
@Sameera - This should now be fixed.

Thanks Matthew

I can see the supported banks now but I am now struggling to understand what sort of Metro business account Yodlee supports.

When I select Metro bank under list of banks which contains this link to Metro https://www.metrobankonline.co.uk/
(This link is for both personal and business bank accounts with Metro) and will lead to this link

https://personal.metrobankonline.co.uk/MetroBankRetail/

However Metro also has Business plus and commercial business bank accounts where
https://www.metrobankonline.co.uk/
leads to this link
https://commercial.metrobankonline.co.uk/portalserver/business-login

Yodlee is no accepting my Metro business credentials as it falls under this link:
https://personal.metrobankonline.co.uk/MetroBankRetail/

Under your Knowledgebase, I can see that Yodlee supports both

Metro Bank Business Corporate (UK) - Bank
Metro Bank Retail (UK) - Bank

What am I missing?

Or is there an issue conencting via Yodlee at the moment?

There aren’t any issues with Metro with Yodlee at the moment. The list of supported banks was compiled from Yodlee.

Have you tried either of the Metro options, and if so, what error(s) are you seeing?

There is only one link to Metro under list of banks in Yodlee’s pop up page (i.e. this was the blank white page which we discussed earlier)

edited: Found the link to retail banking. It did not appear under list of ‘popular’ banks , only metro corporate did.

Thanks, its now connected

Oops! Apologies for that.

Glad to hear it’s working for you now though. Please let us know if you have any further issues.

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