Yorkshire Bank incomplete references

Bank Feeds
1

Hi,
The feed is only giving short references.
e.g. Utilities that are identified by the account number:
On the bank statement it is e.g.
E.on 1056034012343

But on the banking feed it will be:
Direct Debit E.on

This is not good if you have multiple E.on accounts for different things.
I have to manually add the account number myself.

Thanks
Antony

2

Hi @Antony_Nicholas,

I have had a look into this for you and unfortunately the details such as the account reference aren’t being presented by the bank and so we are unable to display it for you.

Apologies for the inconvenience

3

Thanks for the reply,
Is there anyway to submit an issue to the bank requesting this?

4

Hi @Antony_Nicholas

I’m going to send you a private message to get some more details from you.

You should see a green notification in the top right corner shortly.