Zapier or Woo duplicating invoices

Support
1

Hi,

Evertime I get a sale either Zapier or Woo is creating two invoices for the same sale/customer.

2

Hi @teqcomms

Is Woo creating the invoices via a Zap on Zapier?

I’d recommend checking Zapier itself, and taking a look at the history log available:

This should help you to try and identify any issues there.

3

Hi, yes Woo is creating the invoices via a Zap.
The zap has a hook number from Zapier that is captured on the websites Zapier plugin.

Checked Zapier history and just see duplicate sales as if there were no error.

4

If there are duplicates, it may be a Zapier issue. Would you be able to send me a screenshot of what you see in Zapier please, along with your account number? If you click my name and then ‘Message’, you can send it in a private message.