Zero rated customer invoices

Hello Everyone,
I have setup an account and need to post a customer invoice zero rated (not exempt).

The choices QuickFile give me are either 20%, 5% or exempt.

I do not seem to be able to find where I can add the settings for Zero rated.

Could anyone help urgently please as I am already late invoicing.

Kind Regards

Hi @Evey

When you create the invoice, you can choose which VAT amount to use in the item line. The options you have are 20%, 5% or No VAT.

The No VAT option will Zero Rate the item.

I hope this helps, but if you have any further questions, please don’t hesitate to ask.

Thank you for the reply.
However the No VAT is VAT Exempt. It means that it does not show the sale value in the VAT return.
My supply is zero rated which is different. It means that the sale should be in the VAT return at a VAT rate of zero.

Any suggestion on how to do this (appart from adjustements)

No, the “no vat” option is zero rated. If you want it to be exempt then there’s an additional box you have to tick on the client settings and then at the bottom of each invoice.

Dear Ian,
I did use the no VAT and looked at the VAT return. Unluckily it did not put the transaction to the VAT return

Dear Ian,
Accept my apologies they must have been a delay as the info is now showing in my VAT return. Sorry!!
Thank you for your help

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