Account balance screen not showing prepayments

Support
4

  1. I’ve passed this to my colleague to have a look at, but I can’t make any promises or offer any timeframes

  2. You can do this yourself via the advanced customisation. It does however require a Power User Subscription. There’s more details here

  3. Point 2 should fix that.

  4. We’re always careful not to try and add much more information to pages to avoid an information overload and overcrowding them. However, all this data is available elsewhere on the system, for example, prepayments are listed in the Historical Debtors and Creditors report which allows you to view it at any point in time. Similarly, the balance is also available on the dashboard.