Hi, trying to get bankfeed to go again, I realise it expires after 90 days etc. Its for Nat west. I pressed - open bank feeds, followed by - renew. the message displayed is - The authorisation was cancelled you you or connecting party. How do i get things going again please?

I havent had any bankfeed since July and am sitting down to do a big reconcilliation session ready for the VAT return, so my hands are tied until this gets sorted… :slight_smile:

If you can download your statements into csv format then you can upload them. Unfortunately i’m unable to give a timeframe on when the issue might be fixed

Hello My open banking feed expired and I am unable to reconnect. Could someone let me know what am I doing wrong, please? This is the message that I get. [image] Thank you! Alicia

Hi @Alicia , Please could you confirm which bank you are trying to connect?

Hi Beth. It is with Nat West. I have read a suggestion on “have you tried revoking and re-adding” which I did but it has not worked. Cheers, Alicia

There is a known issue [image] Bank feed renewal Natwest not working Bank Feeds Hi, trying to get bankfeed to go again, I realise it expires after 90 days etc. Its for Nat west. I pressed - open bank feeds, followed by - renew. the message displayed is - The authorisati…

Hi @Alicia , We are aware of an issue with Natwest at the moment and are working to resolve it. I am unable to give a timeframe on this I’m afraid but we will keep the status page updated: https://status.quickfile.co.uk/

thanks Beth. So there is an issue, at least I know there is nothing I am doing wrong or can do to sort. Hmmmmm. Best wishes, Jo

Hi @Joblc , @Alicia and @StephenMallam , The issue with Natwest should now be resolved. Please could you let us know if you are still having probelms? Many Thanks,

Hi Beth, I’ve lost access to select the Bankline option. Now when I click on ‘Connect a bank’ and select ‘Natwest’, it takes me straight to the online banking login. I dont use this, I use Bankline because I have multi-currency accounts with Natwest.

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Bank feed renewal Natwest not working

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