I am having an issue with the Tide Bank feed. The last time it worked was 12/9/2024, and now if I look at the Feed Details, I get this message;
‘We were unable to retrieve the status of your bank feed. This is likely due to a temporary issue with the bank’s online API service. Please check back later or refer to the Open Banking Settings page for more information.’
If I go into Open Banking, it says the feed expires in 48 days, but there is No Connectivity, and the Status is Offline.
Is there an issue with Quickfile or Tide, and how can it be resolved?
I found the old message, which look to be similar issue: