When I first created an account in Quickfile, I bulk imported 3 years’ + worth of transactions. As a result, there are just over 1000 journal entries in the ledger. Because of this, my business has been classed as large and now, 60 days in, I am asked to pay £45 + VAT per year to continue to use Quickfile.
I raised this through the contact form and an auto response said I needed to come here for support.
As I should really be well within the free tier what do you advise, must I ditch this account and start over without the bulk import?? That would be a lot of work. Or could you reset the account tier based on the dates the journal entries relate to?
Thank you for your support.