Hi why are credit notes entered with my unpaid and untagged invoices shoeing up on my bank feed as refunds and adding to bank account total ?
regards
Laurence
How did you create them? If you are starting from an unpaid or part-paid invoice and deriving a credit note from that then you should have the option to use the credit to reduce the unpaid balance, if you’re just creating an ad hoc credit note (creating a negative-value invoice from scratch rather than crediting an existing invoice) then the only option is a refund and you have to choose which bank account the money was repaid from,
Hi Ian
The credit note is produced by my suppliers for either faulty goods or missing goods from delivery but not only linked to one particular invoice and get deducted from total owing at the end of the month against invoices owing ,am I not selecting the right format when entering the credit note ,was not a problem when only using records for vat purposes but has only been since adding bank feed for MTD .
Regards Laurence
Hello @vickery
Let me send you a private message to get some more details.