Credit note when supplier balance less than credit issued

[lythamlad]

Help please, one of my suppliers has issued a credit note against a previously paid invoice, the balance owing at last month end was 20.53 incl VAT and the value of the credit note is 39.06 incl VAT. Obviously I will not pay the balance owing as the credit is for more and the actual balance on the creditors account is -18.53.
How do I process this in Quickfile? I have tried various methods but each one wants me to allocate to a bank account, credit card etc.

[lythamlad]

Hello again, I think I have just answered my own question, sorry for any inconvenience, having a senior moment

[QFMathew]

Hi @lythamlad

Glad to hear you managed to resolve this

If you have any further queries, please don’t hesitate to let us know.

[Lurch]

Probably a non-question if the handling of credit accounts was improved.

Post credit note directly to account (not to specific invoice)

Quickfile handles credit notes completely differently to an invoice whereas as far as I am concerned they are exactly the same when used on a supplier credit account, the balance of the account simply goes up or down depending on whether it is a credit note or invoice. I don’t necessarily want to attach a credit note to a purchase invoice, I just want to have it adjust the suppliers account balance. Credit notes as they function now work fine for posting against a single cash invoice refunded i…