@Handy we have just released one of two planned changes here.
From your client detail screen you can now create custom email templates for specific clients. This will give you a little more control over delivering tailored messages for particular clients. We have more information on this feature here.
The second proposed feature we are working on is a dedicated Recurring Invoice email template. This will be useful for creating specific messages related to renewal type services. We hope to have this in place within the next 2 weeks.
@mcgregormedia as above, we now have client level customisation for email template, but unfortunately we don’t yet have the ability to apply templates based on trading styles. We’d like to support this as I’m sure it will be useful but we’ve started with the most granular approach and working back from there. I will update you once we’re able to support trading styles.