None of my customers are receiving emails when i send out invoices etc. I always CC a copy to myself, and receive that OK. 4 out of 4 of my last invoices have never been received by my customers.
I have to forward on the CC copy from my outlook to them, they receive them OK then,
What’s happening? How can we test the system is working OK.
Hi @MarkRoberts
Are you using the default set up (send emails from mail@quickfile.co.uk), or are you using your own SMTP server?
If the CC has arrived then the problem is most likely at their end.
Four is quite a small sample, are they all using the same email service?
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