I am receiving credit notes for services I have not received but have been billed for. The thing is, the credit notes are not matching up to the purchase invoice amounts as they are accrued amounts. So how do I enter a credit note in the supplier account and then only part allocate it to each incorrect service invoice?
Unfortunately there is no simple way to do this - You have two main options which I can see.
First option- You could set up a dummy holding bank account - process the credit note and have the refund be paid into this holding account. From the holding account you can then ‘pay’ the invoices the credit relates to.
Alternatively - You could create a credit against each individual invoice - this however would create multiple documents when in effect you only have on.
Hope this helps
This feature would help solve this.
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