I want to disable online payments for the majority of my clients as they pay via BACS. I have been into each client account and into modify client details and ticked the disable payment option for both PayPal and GoCardless where necessary (not all clients will be disabled).
However, if I log into some of the the customer accounts, it is still showing and allowing them to pay using either of these systems.
You can easily disable all payment options in the “manage payment options” area by removing all the integrations you have. Although I think in your case you want to leave this available for certain clients.
@dawnjlane please leave this with me I will ask an engineer to review this tomorrow morning (Tuesday). It does appear that your settings are not persisting. I will report back as soon as this has been thoroughly checked.
We’ve introduced a fix here so any disabled payment options will now persist. Bare in mind that when you apply the restrictions at the client level it won’t automatically restrict payment options for invoices already issued, just invoices raised after the restrictions are applied. You can however still go into the “pay online” option for a given invoice within your administrator area and manually disable options by clicking the delete button.