I had been sent an invoice by a supplier for example £400, and I part paid, since then the supplier have said the invoice was sent in error and the part payment was refunded. how do I tag this as the invoice is no longer required but the payments in and out of the account still need to be shown in the bank account?
A post was split to a new topic: Refund Payment from a client
Hello @DEAL
You can record the invoice and the payment against it.
You can then open the invoice and click Options > Credit Note > Refund payments already made > Save the credit note > Refund via the relevant bank
If you had a refund in the bank you can delete this so you do not double up in the bank.
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