Issuing receipts

Support
1

Hi

Is there a way to issue a receipt to a customer once they have paid their invoice?

Many thanks

Al

2

Hi @albyryan

When an invoice is paid, re-issuing the invoice with no balance should be sufficient.

Or you can go into the invoice, a link to the payment can be found at the top:

That would then generate a record of the payment you can PDF

Hope that helps

3

Or you could send a receipt as you log the payment as per Glenns post here;

http://community.quickfile.co.uk/t/payment-receipt-notifications-implemented/97/5

1 Like
4

Or as @Lurch suggests - do it that way! :smile:

However, this option is only available if you are linking a payment to the invoice yourself (e.g. by clicking the ‘Log Payment’ button, or by tagging it), and can only be done one invoice at a time.

Although, if they are paying through the online payment options in QuickFile, generally, they’ll get a confirmation email from the provider anyway (such as Stripe, GoCardless or PayPal).

5

great thanks very much guys!