Hi all,
I went to login, my login pages exists but my login credentials are being rejected. I tried to get a reminder but I am being told.
No account with this email could be located
How can this be, and what do I do now? I am locked out of my accounts 
Most likely you used a different email or there was a typo in your email.
Can you please send me a private message with your company name and I shall take a look.
Sadly I can’t send a private message, I am untrusted
Which is fair enough, it must be psychic, it must be able to look back and see the time I stole that bottle of milk from the doorstep all those years ago.
No worries, I will send one to you… all you need to do is reply then 
Just so everyone knows. My darling wife changed the email, and didn’t change the credentials on our masterlist.
So 100% user error .
The system was right, I can’t be trusted 