One of my bank accounts is not showing

I am facing a strange issue. When I go to Banking -> All bank accounts, one of my accounts under “Merchant and Online Payment Service Accounts” is not showing. The account has not been deleted and is still showing in quick file in the dropdown when I go to another account and try to tag a transaction as a Bank transfer between the accounts.

Any idea why the account is not on the list? All of the previously imported transactions into that account (purchases and payments are still attributed to invoices) so it looks like it is still there. I just don’t see it on the list and cannot import any new data.

Hi Eve_Urbanowska,
Is it possible that you accidently clicked the hide button for that account?
Have a look on the article below to find hidden bank accounts

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