Please advice "refund from supplier"

I am use your software from few weeks.
When I tried to tag “refund from supplier “and put the name of my supplier the system shows this”
No qualifying purchases could be found to refund against. Make sure the corresponding purchase has been logged before you attempt to process this refund.”
Please advise how to resolve this?
Thank you!


Hopefully this guide will help you with processing the refund Prepayments and credits

Let us know if you still need help :slight_smile:

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