I’m confused on how to deal with this…
About a month ago a club member paid for something that required a refund from the club. Not knowing any better I set a prepayment on her account for the amount to be refunded. Last week I paid her via PayPal.
How do I negate the incorrect prepayment and how do I create a refund on her account so I can tag the PayPal payment?
The transactions are one-offs and unlikely to occur again.