Removing profile and access

Support
2

Hi @PhilMarshes

  1. If their profile is no longer linked to your Affinity account, then the Affinity account holder will no longer be charged, but normal charges will apply to the account. For example, if they are graded as L or XL, they would then require a Power User Subscription.

  2. I’m assuming the accountant was set up as a team member rather than through your Affinity account? Each profile can only be attached to 1 Affinity account, which would be yours in this case. If they are a team member, then they can access it as normal.

  3. Of course. We offer a back up facility - there are more details here. Are you able to give me some more details about the pages that have disappeared please, and I’ll update these where possible?