Hi, we’re seeing several entries in our suspense account that we can’t seem to delete. These are all bank transactions that we needed to delete from our main bank account ledger. But while they are deleted from the bank ledger, they have somehow lodged themselves in the suspense account, and we can’t reconcile these. Is there any way to delete these?
Hello @SpiffySpools
I found the following thread which may answer your question.
Hi, thanks for the thread. It did offer a useful tip to track the entries by clicking on the question mark. So I did. And it would seem that these entries are in fact all properly tagged and are currency transfers between two multi currency accounts. I still don’t understand why they are hanging under the suspense account. Given they are properly tagged as interbank transfers? Would it help if I shared screenshots of one example?
Hello @SpiffySpools
Bank transfers will show in suspense but they should net off (there should be a debit and a credit so it is cleared)
Yes, the entries all net off you’re right. But it’s not quite ideal that they show under suspense account like this. Is this standard QF ‘behavior’ for multi currency interbank transfers?
It is, once tagged they would net off in the suspense account.
But they already are properly tagged, Steve! Hence the thread. Perhaps I’m missing something in the vocabulary between us?
If they all net off, there’s nothing to worry about. Some bank transfers just leave a trace in the suspense account due to the way they work.
The key things is that the balance is zero.
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