I’m sorry, this sounds a really simple question but I can’t remember how it works.
I have uploaded my bank statements which included a credit line. This was a refund for three earlier tagged Invoices from the same supplier. When I click tag on the credit line and select “Refund from a supplier” then enter supplier name I get message:
“No qualifying purchases could be found to refund against. Make sure the corresponding purchase has been logged before you attempt to process this refund.” Why doesn’t it find the 3 earlier tagged Purchase Invoices?
So I go to the 3 invoices and for each, I manually create a Credit Note. I get the message like "This is a credit note made against purchase #QF00007. GBP 100.00 has been refunded to ‘…Bank Account’.
How do I tag the single uploaded credit line of say £300 to the three manually created Credit Notes of £100?