Two-Factor Authentication is not just with Google Authenticator app

[wesley]

I recently set up 2 Factor Authentication and your instructions for setting this up do not seem right to me. You say that the QR code can only be read by Google Authenticator but this is not correct. You are using the TOTP protocol which means that any compatible authentication app (eg Microsoft Authenticator, Authy, LastPass etc etc) can be used. I have tested and it works fine with my preferred app.

To avoid confusing people and having them download Google Authenticator unnecessarily if they already have a compatible app, can I suggest that the instructions and support page are updated?

2-Factor authentication

What is 2-factor authentication? 2-factor authentication introduces an additional layer of security to your account by requesting an automatically generated token when logging in from a new location. QuickFile relies on Google Authenticator to generate this token. It works in a similar way to how banks such as HSBC use a key fob that generates a seemingly random number each time you log in, in fact the number is not random but derived from a seed that was created when the account was opened an…

[QFSteve]

Hello @wesley

Thank you for your suggestion.

I have fed this back to the Development Team for review.