- What is 2-factor authentication?
- Enabling 2-factor authentication in QuickFile
- From where do I download the Google Authenticator App?
- The pairing process
- Setting up other team members for 2-factor authentication
- Logging in with 2-factor authentication
- Disabling 2-factor authentication
- What happens if I lose my phone?
The advantage of using 2-factor authentication is that it provides an added layer of security if for example your e-mail is compromised. In this scenario a hacker would be able to reset your password but would not be able to generate the additional token to access your account.
2-factor authentication only applies to managers of the account, and cannot be enabled for end-user clients.
Before proceeding please be aware that when 2-Factor Authentication is enabled it will apply to all team members in your account. These team members may not be able to access their account until each has completed the initial syncing process. Also be aware that to use this service each team member will require a device capable of running the Google Authenticator App.
A drop-down menu will appear allowing each team member to be selected, you can then send an authentication e-mail to each. This will send a link to a secure area where each team member can individually sync their devices with the 2-factor authentication service.
*Please note: upon sending an invitation, this will only be accessible for 24 hours. The recipient will be advised to complete the setup process at their earliest convenience. If they do not complete this process in 24 hours you will need to reissue the invitation.
You must now enter the token within Google Authenticator along with your e-mail and password. If you prefer not to have to enter the Google Authenticator code each time you login from a particular location you can check the box to remember you. Whenever you access from a different location you would need to provide the token.
This action will disable 2-factor authentication for all users on the account.
If you are a team member but not the account administrator then you can contact the administrator so a new invitation can be issued.