Co-operative bank statement imports

[MrBassMan]

There are issues importing Co-operative bank statements in all the formats I have tried.
I have to resort to “other” as the bank and manually match up the columns.
Can this be fixed ASAP please as this is a pain in the a%^ after loosing the bank link feature.
BTW Co-Operative now advertise that they support open banking so I assume we will get linking back again soon?

This is the header from the CSV export from the bank, it is the Customer Reference column that is most useful as a description in the accounts, not the reference.

Date,Bank Reference,Transaction Description,Customer Reference,Amount (£),Running Balance (£)

[QFBeth]

Hi @MrBassMan,

Sorry to hear you are having trouble with the upload. Can you just clarify what it is that is wrong with the pre-loaded option?

Is it that it picks the reference column and you’d like it to pick the customer reference column as the description or is there more?

I will then pass on your comments to the dev team to see if they can get this updated.

thanks,

[MrBassMan]

It is extracting from the wrong columns (bank ref rather than customner ref) and the amounts all appear as debits - including all credits.
The other formats available from the co-op such as PDF and OFX all have problems giving differing results. The only reliable way I have found is to choose ‘other’ as the bank and manually select the columns

[MrBassMan]

Customer reference is what you used to pick up when we had bank linking so switching back to that will enable all my auto-tagging to work as before.

[QFSian]

Hi @MrBassMan

Thank you for your help with this this. I’ve brought this to the attention of the Development Team.