Error Message when attempting to submit my VAT return

[beefikeefi]

Hi there
I’ve submitted several quarterly returns without issue and tonight an error message came up saying I needed accounting records to make the digital return and should use bridging software instead for a monthly fee?
Not sure why it’s changed? Its asking me to create a new account - but I already have one?
Really baffled.
Would appreciate any help.
Thanks

[rhc]

Do you speak about quickfile? If so, do you use the newer MTD version or still the old one? If you used the old one the last time you should may change it now.

HMRC Tax Accounts - MTD Returns

Please Note: You must first independently enrol your business for Making Tax Digital before proceeding with these steps. You can enrol for MTD within your HMRC Business Tax Account. With the roll-out of HMRC’s Making Tax Digital (MTD) Service, there’s now a new way to connect your QuickFile account to HMRC so that you can file your MTD tax information. From the top menu, select “Reports” followed by “HMRC”. You should then see a button “Connect a new Tax Account”, go ahead and click th…

[Lurch]

@rhc

If you used the old one the last time you should change it now.

Unless you don’t want or have to yet, but I do not think that is relevant here anyway.

The actual “error” is because Quickfile now enforces the rules and does not allow you to just submit a return using only adjustments. This has always been the HMRC rule but it was not mandatory in Quickfile, but it is now.

[beefikeefi]

Thanks for your replies - managed to sort it via clicking the ‘bridging’ box in settings and then uploading my own form.